Shipping Policy

DOMESTIC SHIPPING

DOMESTIC SHIPPING

Area

Spain (Pen.)
Balearic Islands

Fee

6,00€
6,00€

Transit
time

48/72H
48/72H

Free
shipping

>49,00€
>49,00€

  • At the moment, we do not ship to the Canary Islands. We apologize for the inconveniences this situation may cause.
Area

Spain (Pen.)
Balearic Islands

Fee

6,00€
6,00€

Transit
time

48/72H
48/72H

Free
shipping

>49,00€
>49,00€

  • At the moment, we do not ship to the Canary Islands. We apologize for the inconveniences this situation may cause.

DELIVERY TIMES

As a client you expect to receive your order as quickly as possible, which is why we work to deliver your order as soon as possible and with deliveries of 48/72h business days, from the moment you receive the e-mail that confirms your order, in Peninsula. Even so, the periods when launching, promotions or specific Clarita Shop Online, campaigns are excluded or during Black Friday and Cyber Monday when these transit times are not guaranteed.

In order to know in which moment your order has been shipped, pay attention to your inbox. We will send you a confirmation e-mail of your order indicating the approximate delivery date. If you order on a business day before 1 pm, you could receive it within the next 48h (business day), if not, the time will be extended another day. At weekends and public holidays, the shipments will be dealt with the following business day.

A first delivery will be made in the address provided and if during delivery time you’re absent, the mail carrier will try to contact with you to schedule the delivery. After this first delivery try, if the mail carrier cannot contact you, the office that delivers on your area will try to contact you to schedule a second delivery. If you happen to be absent on the second delivery day too, the order will remain on your local office for you to pick it up during the following 10 days. If for some reason they haven’t contacted you to schedule the delivery, you can send us an e-mail to hello@liohproducts.com so that we can facilitate the contact information or provide any help needed.

It’s possible that for the shipments to the Canary Islands, border management involves the opening of the package.

Of course you can! We put at your disposal delivery on the pickup locations of our agencies. It’s really simple, before finishing your order you just need to pick the “pickup location” option and select whichever works best for you.

But remember! These pickup locations aren’t lockers or other locations like citybox or citypack, since in our case we work with different agencies.

Even if you choose this modality, you will receive the same information as when we perform/make a home delivery.

With these two shipping methods you are helping us take care of the environment, are you in?

You can track your order using the link you will find in the confirmation e-mail of your order.

You can leave your preferences on the delivery time in the commentary section for the mail carrier that you will find before finishing your order. Although we know that they do their best to make the delivery on the specified time, it might be difficult to fulfill depending on the carrier’s route. Be patient!

We recommend you revise the indicated address when placing an order to make sure that the data is correct and complete, since it is not possible to change the address once the shipping has taken place without it signifying an additional shipping cost. If you detect any incorrect data, contact us as soon as possible via info@claritashop.com Also, take into consideration that this action may increase the delay 48 to 72 hours more. Don’t forget to check all the fields!

INTERNATIONAL SHIPPING

We work to deliver your order as soon as possible and with deliveries of 48/72h business days. Even so, the periods when launching, promotions or specific campaigns are excluded or during Black Friday and Cyber Monday when these transit times are not guaranteed.

In order to know in which moment your order has been shipped, pay attention to your inbox. We will send you a confirmation e-mail of your order in addition to an e-mail from the logistics company indicating the approximate delivery date. At weekends and public holidays, the shipments will be dealt with the following business day. Please contact us with any further question to info@claritashop.com, we will help you!

Country

Germany
Austria
Belgium
Denmark
Finnland
France (Pen.)
Irland
Italy
Monaco
Netherlands
Portugal (Pen.)
United Kingdom
Sweden

USA
Canada
Andorra
Switzerland

Argentina
Chile
Colombia
Dominican Republic
Mexico
Bahamas
Barbados
Belice
Bermudas
Bolivia
Brasil
Costa Rica
Curazao
Ecuador
Panama
Peru
Puerto Rico
Uruguay
Venezuela

Fee

13,00€
13,00€
14,00€
15,00€
18,00€
13,00€
17,00€
13,00€
18,00€
13,00€
6,00€
28,00€
18,00€
40,00€
40,90€
26,90€
26,90€
40,90€
40,90€
40,90€
40,90€
40,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€

Transit
time

48/72H
48/72H
48/72H
48/72H
48/72H
48/72H
48/72H
48/72H
48/72H
48/72H
48/72H
48/72H
48/72H

72/96H
72/96H
48/72H
48/72H

72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H

Free
Shipping

> 80,00€
> 80,00€
> 80,00€
> 100,00€
> 130,00€
> 80,00€
> 110,00€
> 80,00€
> 130,00€
> 80,00€
> 49,00€
> 180,00€
> 130,00€
> 250,00€
> 250,00€
> 270,00€
> 270,00€
> 320,00€
> 320,00€
> 320,00€
> 320,00€
> 320,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€

 

País de
destino

Germany
Austria
Belgium
Denmark
Finnland
France (Pen.)
Irland
Italy
Monaco
Netherlands
Portugal (Pen.)
Sweden
United Kingdom

USA
Canada
Andorra
Switzerland

Argentina
Chile
Colombia
Dominican Republic
Mexico
Bahamas
Barbados
Belice
Bermudas
Bolivia
Brasil
Costa Rica
Curazao
Ecuador
Panama
Peru
Puerto Rico
Uruguay
Venezuela

Fee

13,00€
13,00€
14,00€
15,00€
18,00€
13,00€
17,00€
13,00€
18,00€
13,00€
6,00€
28,00€
18,00€
40,00€
40,90€
26,90€
26,90€
40,90€
40,90€
40,90€
40,90€
40,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€
50,90€

Transit
time

48/72H
48/72H
48/72H
48/72H
48/72H
48/72H
48/72H
48/72H
48/72H
48/72H
48/72H
48/72H
48/72H

72/96H
72/96H
48/72H
48/72H

72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H
72/96H

Free
Shipping

> 80,00€
> 80,00€
> 80,00€
> 100,00€
> 130,00€
> 80,00€
> 110,00€
> 80,00€
> 130,00€
> 80,00€
> 49,00€
> 180,00€
> 130,00€
> 250,00€
> 250,00€
> 270,00€
> 270,00€
> 320,00€
> 320,00€
> 320,00€
> 320,00€
> 320,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€
> 340,00€

Public holidays

Public holidays in our logistics centre for the year 2022. During these days no order will be prepared, therefore, any orders placed on such days will be delayed to the following business day. We apologize for the inconvenience:

  • April: days 14, 15, 18 and 25
  • June: day 24
  • August: day 15
  • October: day 12
  • November: day 1
  • December: days 6, 8 and 29
Unirse a la lista de espera Le informaremos cuando el producto esté disponible. Deje su dirección de correo electrónico válida a continuación.
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